The Managed IT Operations Team comprises the most versatile and collaborative professionals at Xcellink.
The team evaluates the Workforce Capacity and Load Analysis based on the present and projected workforce market conditions. As a business partner, we enable our clients to focus their resource investments towards the strategic and critical elements of their developments. Through the professional services that we provide for Managed IT Operations, our clients essentially leverage on our ability to increase the capacity of service requirements. Our expertise is about integrating people-process-performance considerations within our service models to deliver the Service Levels expected from us. As a seasoned service partner for our clients, we also take responsibility for the right-sizing, deployment, and service levels management of the workforce.
We value true partnership.
We partner our client by taking ownership of the time-consuming deployment capacity issues and routine management activities. With this approach to the partnership, it allows our client to have better focus on higher value creation for their services.
Service Experience
- Data Centre
- Network Operations
Centre - IT Security Operations
Centre - Business Applications
Maintenance - It Assets Staging
- System Migration
- Corporate Technical
Helpdesks
Features
Regional Support
24/7 Availability
Multi-language Support
The ICT infrastructure and workforce landscape are fast evolving.
For more than a decade, we have been consulting and collaborating with our clients to develop sustainable business operations models. How we have constantly refined our operations management approach is the key reason why our best works are with people who have trusted us since then.