General Job Description

The successful applicant will be part of a team working as a team in a 24-hours operation for a Network Operation Centre located in East area. 

The Successful Applicant

  • Able to work 12-hours rotating shift
  • Able to converse in Mandarin with Chinese speaking customers
  • Possess a Diploma or equivalent in IT
  • Willing to learn and possess good working attitude
  • Singaporean or PR only
  • Fresh graduates are welcome

Job Description

  • Monitor all network circuits, comprising leased line, satellite links and internet backbone
  • Monitor all hardware equipment ranging from routers to ethernet switches, firewall, servers and satellite modems and Teleport
  • Perform 1st level troubleshooting to restore services
  • Coordinate with upstream service providers, Level 2 and Level 3 engineers to resolve all problems to restore services
  • Submit shift report at the end of each shift