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WISE

One of the most vital resources of any operations or projects is the business and operational outcomes that meet schedule, costs, quality, and customer satisfaction.




WiSE offers you the following Six benefits :
• Predictable Cost Savings
• Availability of Resources
• Scalability of Resources
• Backfill Strategy
• Increased productivity
• Improved overall customer satisfaction


WiSE provides four features that maximizes resource capabilities and capacities:
• Workforce Management
• Predictable Service Standard
• In-House Training
• Customised/Localised Training



Workforce Management

• Absence Management
• Backfill Management
• Disciplinary Management
• Payroll and claims processing
• Performance Reviews and Appraisals
• Pre-Employment assessment, interviews and selection
• Recognition and Rewards Management
• Retention Management
• Sourcing and recruitment based on Client’s requirements.
• Time and Attendance
• Training and Learning Management
• Work Analytics

In-House Training

• Provide Customer Service Skills training to resources
• Provide Training and Development curriculum to enhance the skills and knowledge of resources
• Track progress of training and development plans

Customised or Localised Training

• Collaborate with Clients on customized training for resources
• Develop curriculum tailored to meet Client’s training requirements.
• Schedule resources for training
• Trainers can be provided

Products
Sage CRM
WISE
SIMPlifyIT
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