What is SIMPlify IT?

SiIMPlifyIT benefits organization holistically and helps organization focus on their core business. Xcellink’s Standard Incident Management Procedure (SIMP) will ease the management of your daily IT support needs.



IT vulnerability poses risks to organizations

    1. Mobility of computers will allow great exposure and pose a big risk to desktop environment in the organization.
    2. Inadequate IT Support resources to meet user and business demand.
    3. Lack of tools to monitor and manage desktop environment
    4. Pure guesswork to predict the downtime of your IT equipment.
    5. Usage of unlicensed/unapproved software and applications.
    6. Security patches are not up to date.


How SimplifyIT helps to manage IT risk?

Managing your desktops from a single and intuitive management interface would mean your Enterprise could achieve:

• • More efficient and time saving through a complete management solution for all the desktops and users in your complex   network environment.
  
• • Costs and demands reduction on the help desk with tools to support users in any net- worked environment.
  
• • Resource reduction in keeping up with patches and updates while maintaining system-level security.
  
• • Reduction in Software license cost though the ability to response quickly to audits with comprehensive software license   monitoring capabilities.
  
• • Increase protection to your investments in IT Assets through comprehensive tracking and asset management.
  
• • Ready pool of skilled resources to activate for IT support.
  

• Service Desk
  
• Manage Desk
  
• Desk-side support