Sage CRM
This is a well-tested and proven CRM solution widely implemented in many organizations worldwide.
It provides an extensive list of rich features and functions for different groups of users in an organization (especially in the area of Sales Force Automation, Marketing Automation and Customer Care) - enabling efficient inter-department collaboration in overall customer management.
Its highly flexible and powerful Workflow Engine further enhances its capability to be modeled according to individual business needs and processes.
Xcellink, being a highly established Managed Service Provider, fully supports and embraces the importance of Total Customer Experience (TCE). Henceforth, we are your ideal choice in delivering a well-suited CRM solution that can bring about long-term growth benefits to your organization and enable customer relationship management in your business via the following:
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• Time Management
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Visibility of all calendar events/tasks, alerts/reminders, workflow management
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• Interaction Management
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Contact management, tracking of communications, history of leads & support cases
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• Information Management
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Quick search tools, personalized dashboards, simple but powerful reporting, central storage
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• Marketing Management
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Campaign management, budget tracking, detailed activities/waves tracking
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• Sales Management
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Opportunity management, Sales analysis reporting, pipeline/forecasting
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• Service Management
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Case management, SLA monitoring
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For more details of latest version of Sage CRM 7.1, please click here (pdf file) to download.
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