Milestones
Improving Values
2001 - Adopted ITIL (IT Infrastructure Library) for service delivery
2002 - Awarded COPC Certified Coordinator status and NSRS (National Skill Recognition System) Assessment Centre Certification
2008 - Implemented XCEL methodology 2009 - Launched Workplace Management Suite (WMS)
Going Regional2001 - Expanded to Malaysia with the incorporation of IM&P Sdn Bhd 2004
- Re-branded IM&P to Xcellink @ "the link to service excellence"
2007 - Expanded to the Philippines with the incorporation of Xcellink Inc
Expanding Services 1996 - Awarded first IT Call Centre project 1997
- Awarded first IT Support project 2005 - Awarded first BPO project
Commenced Operations 1995 - Incorporated IM&P Services Pte Ltd to provide manpower services
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